The AI support platform
that keeps customers coming back.
Ghamalim Designs brings every customer conversation — WhatsApp, Instagram, Facebook, LINE, Telegram, email, and live chat — into one shared team inbox. The AI copilot drafts replies, the knowledge base answers routine questions, and broadcasts + social calendar turn support into a growth channel.
Customer 1
WhatsApp · Manila
Powering omnichannel support for
Why teams switch
Other tools fragment your channels. Ghamalim unifies them.
Most support stacks bolt messaging apps onto a helpdesk. Ghamalim Designs was built as one conversation layer from the start — so your team, your AI copilot, and your customers all work from the same context.
Old way
WhatsApp, Instagram, LINE, and email live in separate apps. Context is lost every time you switch.
New way
One shared inbox ties every channel, contact profile, and conversation history together.
Old way
Agents copy-paste the same replies and guess at tone. Customers feel the inconsistency.
New way
AI drafts replies from your knowledge base, while rules and assignments keep quality consistent.
From chaos to calm support.
Four steps to turn scattered customer conversations into a single, fast, AI-assisted support workflow.
Connect
Link your WhatsApp, Instagram, Facebook, LINE, Telegram, email, and website chat widget to one workspace.
Unify
Every message becomes a ticket in a shared inbox. Customer history, channel identity, and notes stay attached.
Automate
Set assignment rules, auto-replies, business-hours messages, and let the AI copilot draft fast, consistent replies.
Support
Your team responds faster with full context. Analytics show channel volume, response times, and customer satisfaction.
Not sure which channels to connect first? Send us your setup and we'll recommend the fastest path.
Get a Free DemoEverything your support team needs
One platform to receive, manage, and respond to customers across every channel — with AI and automation built in.
Unified Team Inbox
One queue for WhatsApp, Instagram, Facebook, LINE, Telegram, Viber, YouTube, email, and website chat. Every message becomes a ticket with full context.
Embeddable Live Chat
A brandable chat widget for your website with pre-chat forms, file uploads, email transcripts, CSAT, and real-time updates across any device.
Broadcast Messaging
Send targeted LINE and WhatsApp broadcasts with rich templates, coupons, catalogs, stickers, and audience segmentation — straight from the same inbox.
AI Copilot & Agent
Draft replies, summarize long conversations, and automate common workflows. The AI learns from your knowledge base and stays under your team's control.
Contacts & Profiles
See every customer's channel identities, conversation history, notes, tags, and activity in one place. No more switching apps to remember who they are.
Knowledge Base
Build a searchable help center customers can use 24/7. The AI copilot pulls answers directly from your articles to draft faster, more consistent replies.
Social Posts Calendar
Plan, schedule, and publish social posts alongside your support workflow. Keep marketing and customer care aligned in one shared platform.
Automation & Rules
Auto-assign tickets, set business-hours away messages, trigger replies, and route conversations to the right team based on channel, keyword, or customer data.
Numbers teams report
From scattered channels to a single support command center.
Channels unified in one inbox
Average reply-time improvement
Faster agent onboarding with AI drafts
Coverage with auto-replies and knowledge base
Teams that stopped switching apps.
Real businesses that unified their customer conversations and started responding faster.
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“Patients message us on LINE, Instagram, and Facebook. Ghamalim Designs puts everything in one inbox — our front desk stopped missing appointment questions entirely.”
“I used to jump between WhatsApp, LINE, and email to follow up leads. Now every inquiry is a ticket with status and history. Nothing falls through the cracks.”
“The website chat widget captures bookings while our team is out on jobs. Auto-replies handle common questions and we pick up the real conversations in the same inbox.”
“Parents ask the same questions on Facebook and LINE every enrollment season. Saved replies and the AI draft cut our response time by more than half.”
“Having client messages, notes, and assignment in one place finally made our remote team feel coordinated. No more "who replied to this?" in group chats.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
“We send LINE broadcast promotions directly from the same platform where customers reply. It turned our support tool into a real marketing channel.”
“Before, project updates were scattered across five apps. Now the whole team sees the same conversation thread, assignments, and follow-up reminders.”
“The AI copilot drafts first replies for routine questions. Our staff just review and send, so they spend more time on real parent concerns.”
“I can see every channel a lead has used, all in one contact profile. Follow-ups are faster and feel personal because I actually know the history.”
“Response time dropped from hours to minutes. Customers notice — we get more repeat bookings because they feel heard immediately.”
Simple SaaS pricing
One monthly price per team. No hidden message-volume fees. Scale members and channels as you grow.
- Up to 3 team members
- 3 connected channels
- Unified inbox + contact profiles
- Website live chat widget
- Basic automation rules
- Email support
- 30-day onboarding included
- Up to 10 team members
- Unlimited channels
- Everything in Starter
- AI copilot + reply drafts
- LINE + WhatsApp broadcasts
- Knowledge base auto-embed
- CSAT ratings + analytics
- Priority support
- Unlimited team members
- Unlimited channels
- Everything in Team
- Custom automation workflows
- API access + webhooks
- SSO + advanced roles
- Dedicated success manager
- Custom AI training
Compare all features
| Feature | Starter | Team | Business |
|---|---|---|---|
| Team members | Up to 3 | Up to 10 | Unlimited |
| Connected channels | 3 | Unlimited | Unlimited |
| Unified inbox | |||
| Live chat widget | |||
| Contact profiles | |||
| AI copilot | |||
| LINE + WhatsApp broadcasts | |||
| Knowledge base | |||
| Social posts calendar | |||
| API & webhooks | |||
| SSO & advanced roles | |||
| Dedicated success manager |
"We replaced three separate tools with Ghamalim. Response times dropped by half and the team finally has one place to see every customer message."
Nara T.
Operations Lead, Bangkok clinic
Need a custom setup, migration, or on-premise option? Contact us for a tailored quote.
Common Questions
Answers to the questions we hear most before teams switch to Ghamalim Designs.
Your competitors already answer customers in one place.
Are you still switching apps to keep up?
Contact Us
Ready to unify your customer conversations? Send us a message and we'll respond within 1 business day.
Let's Start a Conversation
Tell us about your team and the channels you currently use — WhatsApp, Instagram, LINE, email, or live chat. We'll recommend the right plan and show you how Ghamalim Designs fits your workflow.