About Ghamalim Designs
We help service teams across the Philippines, Southeast Asia, and beyond turn scattered conversations into lasting customer relationships.
Founded
Teams served
Product modules
Mission: better support
Ghamalim Designs is an omnichannel customer support platform built for modern service businesses. Registered in the Philippines and run by a team based between the Philippines and Thailand, we unify WhatsApp, Instagram, Facebook, LINE, Telegram, email, and live chat into one shared inbox, then add an AI copilot, automations, broadcasts, a knowledge base, and a social posts calendar so teams can respond faster and stay consistent.
What we believe
Customer-first
Every feature we build starts with the question: does this help teams serve customers better?
Move fast
Speed matters in support. We design workflows that cut response times and remove busywork.
Built for teams
Great support is a team sport. Our tools are made for collaboration, not solo inbox zero.
Local at heart
Registered in the Philippines, with a team based between the Philippines and Thailand. We understand the channels and languages that matter across Southeast Asia.
Our journey
Multi-product platform
Added AI copilot, broadcasts, knowledge base, and social calendar.
Unified inbox launch
Brought WhatsApp, Instagram, LINE, Telegram, and email into one inbox.
Ghamalim Designs founded
Started in the Philippines, as Ghamalim Web Design Services, to fix fragmented customer support for local businesses.
Get in touch
Have a question or want to partner? We are based in the Philippines, with a team also in Thailand, and happy to talk.
Want to join the journey?
We are always looking for people who care about customer experience and Southeast Asian markets.