Platform
Built for scale, designed for teams
Ghamalim is more than an inbox. It is a platform that connects people, data, and workflows so your team can move faster.
Automation
Build rules that route, tag, assign, and follow up automatically.
Automation module
Analytics
Track response times, channel volume, CSAT, and team performance.
Analytics module
Contacts
Unify customer profiles across every channel in one CRM view.
Contacts module
Integrations
Connect the tools you already use: Shopify, Stripe, Zapier, and more.
Integrations module
API & Webhooks
Build custom workflows with our REST API and real-time webhooks.
API & Webhooks module
Security
Role-based access, audit logs, and data hosted securely.
Security module
Platform architecture
Channels, conversations, automation, and insights connected through one data layer.
Channels
WhatsApp
LINE
Social
Chat
Email
Ingest
Unified Inbox
Intelligence
AI & Automation
Action
Analytics
CRM
Integrations
Security
Ready to unify your customer operations?
Start with a demo or explore the product modules that fit your team.