Introducing Ghamalim Designs

September 15, 2026 · Ghamalim Team

One inbox for every channel, one AI copilot for every teammate, and one place to manage the customer experience.

Today we're launching Ghamalim Designs, an omnichannel support platform built for service businesses in Thailand and Southeast Asia. The product unifies WhatsApp, Instagram, Facebook, LINE, Telegram, email, and live chat into a single shared inbox. An AI copilot drafts replies, suggests next steps, and keeps responses on-brand. Automations route conversations, tag leads, and follow up automatically. Broadcasts and a social posts calendar make outbound messaging simple. A built-in knowledge base gives customers self-service answers.