Which messaging channels does the Unified Inbox support?

It connects WhatsApp Business API, Instagram Direct, Facebook Messenger, LINE Official Account, Telegram, email, and live chat into one view.

Can multiple teammates work on the same conversation?

Yes. Conversations can be assigned, tagged, and commented on with internal notes so your team never duplicates work.

Is conversation history searchable?

Every message is stored and searchable by contact, channel, tag, keyword, and teammate.

Core

Unified Inbox

One team inbox for WhatsApp, Instagram, Facebook, LINE, Telegram, and email.

Book a demo See pricing

Back to productsCore

Stop switching between apps. Ghamalim brings every customer message into a single, searchable inbox. Assign conversations to teammates, add private notes, set priorities, and never miss a follow-up.

Key features

Multi-channel threads
Conversation assignments
Internal notes
Tags and priorities
Full conversation history

Frequently asked questions

Ready to try Unified Inbox?

Book a personalized demo and see how it fits your workflow.

Book a demo Explore more products